146: Zen and Design Thinking

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BRINGING ORDER OUT OF CHAOS

It might be said that the function of the discriminating mind (S. citta), in the most general sense, is to render what is perceived as chaos into what may be perceived as order. Of course, this is not an original idea, and has an associated idea that chaos, as we perceive it, may be thought of as a higher level of order, one that is not accessible to our perception. This idea resonates in both the world of Zen and that of art and design thinking.

One would have to speak of a relative degree of order versus a notion of absolute order. However chaotic reality may appear, it is following physical laws that suggest an underlying order that is simply not a respecter of persons, or of the sensibilities of humans. We must come into compliance with reality, rather than expect reality to conform to our expectations or preferences. This, I think, is the fundamental basis of the concept of the “Way” in Taoism, and an underpinning of Zen as it developed in China. However, the Way in Buddhism, as I understand it, is not a hypothesis or theory of objectified reality outside the observer, but exists only in complementary balance with the person.

Our observation of perceived order also exhibits relative degrees, or a spectrum from one extreme to another. For example, our house may be a mess inside, but look orderly on the outside, unless we get evicted and our possessions are dumped on the street. If you peer into parked cars on any city street, they will tell you a story about the person who drives them, or lives in them. Some definitely have that lived-in look, while others are pristine, even sterile-seeming, as are some homes. If you have ever seen the French movie, “Mon Oncle,” or “my uncle.” you may remember its satirical take on the super-white, stainless steel interior, and the housewife’s gloved approach to maintaining its spotless state. My best friend in high school lived in a home where the floors of the living rooms were covered with shag carpet, which was newly popular in the 1950s, but theirs was brilliant white. We had to remove our shoes to enter the house, which was peculiar to me at the time, but later became second nature after being exposed to the Japanese culture, beginning with the Zen Buddhist Temple of Chicago, in the 1960s. Sensei had us stand at the door with a basket of clean socks to hand to the barefoot hippies coming in off of Halsted Street. In his eyes, they must have appeared as complete barbarians.

If you are in someone’s home as a guest, you might take a peek in the medicine cabinet. There you will see an indication of the sense of order of your host’s mind. (I have never done this, of course; it is very rude.) What is on the shelves, and where, and whether the medicines are outdated, may paint a portrait of how obsessive-compulsive — or happy-go-lucky — your friends may be. Bear in mind that for a couple living together, these issues become instantly, and infinitely, more complicated. Who does what and when, and who is responsible for the resulting mess, becomes entangled in the relationship. Master Dogen, who transplanted what is now called Soto Zen to 13th century Japan from his sojourn in China, used the word katto to identify entanglements, using the analogy of twining vines, like wisteria. This applies not just to the tyranny of possessions and environments, but to the subtle entanglements of relationships themselves.

Other examples of refined order, from the human perspective, include such storage-and-retrieval systems as fishing tackle totes and sewing boxes, where the necessity for “a place for everything and everything in its place” determines the efficiency and effectiveness of the endeavor of actually fishing or sewing. I inherited an antique sewing box, with its many spools of colored threads and implements of sewing wonderfully arranged in stunning order, formerly in the control of a friend’s grandmother. Somehow my son and daughter, under 5 years old at the time, got into it and turned order into chaos, probably in about 5 minutes, when the array of organization had likely developed over five years or more of grandma’s life. There was no way I could put it back in order.

Workshops are another example, where attention to the organization and design of the environment can begin to overwhelm the prospect of actually getting anything done. The project of organizing the process can distract our attention from doing the project itself.

In the course of organizing my various studio and shop environments over time, I have developed what I call the “Island of Sanity” approach. It took me 50 years or so to learn that table tops are not for storage. I strive to keep the tables clear of any clutter, including tools, even during the process of working. “Clear the decks” is the trope. The “work,” the piece under construction, or a painting, is the only item that is allowed to occupy the table top. I have found that laying tools on the table means that when I need to move the work, the tools often get in the way. So I keep a side table as home for the tools.

On the tool table, I keep the various tools in play in a neat array, rather than mindlessly piling them on top of each other. In the hurly-burly of executing a project, the tool table often becomes disorderly. I occasionally reorganize it quickly, so that the tools are side-by-side in a scannable row, not overlapping. This way I can quickly recognize and seize the particular tool I need when I need it. Others have refined these approaches.

Allowing a relative degree of perceived chaos in the work environment seems to be a necessary evil. Otherwise, we may be driven to distraction by trying to improve the process, and never finishing the project. What is sometimes called “completion anxiety” may set in. As long as we are working on a project, but have not brought it to conclusion, it can remain forever perfect in our mind’s eye. When it is finished, it is just what it is, warts and all: imperfect. Everything is somewhat imperfect; or at best, relatively perfect.

In my case, maintaining islands of sanity creates the proper balance for getting things done, with minimal stress on the mind and body. What the particular balance amounts to, and what works best for the individual, seems to be a personal trait. Some people can work efficiently in a virtual pile of clutter; others are highly dependent on a visually uncluttered workspace. Einstein’s office — which is preserved intact even today, as a memorial, just as he left it — is said to be an exceptional example of “meaningful clutter.” Whether yours is meaningful, or not, is up to you to determine.

Clutter control is a recognized discipline, a known issue in interior design of environments, whether working or living spaces, public or private. The “rising tide of clutter” can overwhelm any space. Just tune into one of the current spate of television shows on hoarding, to see some of the worst-case scenarios.

Contrast becomes important in being able to see the shape of a tool, to state another obvious point. Vertical walls for storing tools often consist of white pegboard for this reason. I have learned that I lose my eyeglasses less often if I remember not to place them on a dark surface, into which the dark frames blend and disappear. The inverse is true when retrieving a light-colored object. Dark backgrounds are called for.

Along with many of my contemporaries, In the 1960s I experimented with so-called psychedelic or psychotropic drugs. One memorable experience found me sitting in my basement shop, trying in vain to sort various items of hardware into appropriate category designations for storage and retrieval. All items share many characteristics in common with others, and it actually was not clear which were the priorities. For example, many fasteners (of which there are many kinds) may be made of metal, and so “go together,” but are designed to fasten many different materials, such as wood, as opposed to metal. In the case of fasteners, we end up with so many leftover screws, nuts and bolts, et cetera, from our projects, that it becomes a more-and-more time-consuming process just to keep what you may never use in some kind of order. I have seen everything from homemade systems utilizing salvaged glass jars, lids attached to the underside of shelves, allowing the jar to be unscrewed with one hand; to endless aisles suffering from over-choice, and designed systems for storing virtually endless categories, sizes and types of fasteners, in hardware and big-box stores. The world is really too much with us, in these categories.

An example from retail, that might not be obvious to the customer, but is well known to the insiders, entails the arrays of shoes at your local shoe store. The stock is usually stored in back, where the various sizes of a given style can be efficiently stacked and retrieved in labeled shoe boxes. The storefront, by contrast, displays all the shoes in their best light, putting our best foot forward, literally. Usually the smaller sizes are displayed, not only because they take less room, but because they are usually more aesthetically pleasing than bigger sizes of the same style and color, vestiges of ancient foot-binding in the East. A little-known fact is that the array has the appearance of more styles and colors than are actually in stock, because the merchandisers display them by style, by color and other attributes: the same shoe will appear in two or more displays throughout the store.

As a boy, I used to wonder why my father had so many pairs of shoes in his closet, when I had only one or two. Now I have more shoes than he did, accumulated over time, because the size of my feet stopped changing, and I found different needs, or lack of need, for different types and styles of footwear. Imelda Marcus is the poster girl for this category of disorder, with her 3,000 pairs of shoes.

Produce in a grocery store is another example. People generally like to pick over produce, selecting the best ones, leaving the fruits or vegetables that are less appealing in looks, apparent freshness, et cetera. For this reason, pre-packaged produce is a harder sell. This is why we see monstrous stacks of open produce in brightly-lighted bins, in most modern food supermarkets. Which, by the way, are destabilized when 10% are removed.

To see, a bit more clearly, how fundamental the process of sorting is to the basic function of perceived order — including storing and retrieving things — try to imagine a contrarian approach, such as displaying books by color, say, or clothing grouped by fabric, rather than size or style.

I have witnessed the tendency to over-organize — or organize by inappropriate groupings — in my own efforts to achieve order, in striving to make sense of my environment. One example is that I tend to group and store like things together, such as putting any and all writing pens in the same place. Or I may do the same with my collection of eyeglasses, which has accumulated over time through misplacing, replacing, and rediscovering spectacles. Problem is, I need a writing pen at different places at different times, yet I do not want to have endless writing pens scattered all over the place. I know people who collect fine writing pens, and wonder if it amounts to a compulsion, or a stubborn resistance to the decline of handwriting, in favor of the word processor — with which, incidentally, I am writing this essay, from handwritten notes scrabbled on various sheets of notebook paper, noted when I was away from my desktop.

We tend to blame linear thinking as the main culprit behind chaos, and all of this need for — and inability to find, or sustain — order. When we begin to consider that everything we regard as belonging to one category actually belongs to many others — perhaps an infinity of categories, if we parse it finely enough — a kind of insanity or cognitive dissonance, a lack of mental order — begins to come into play.

This is, in Zen, or Taoism, the point at which we begin to “confront the mystery,” from the Tao te Ching:

Caught by desire, we see only the manifestations;
Free from desire, we confront the Mystery.

“The one and the many” are indeed like the yen and yang of our discriminating mind. That phenomena and noumenon exist in complementary embrace, or the endless dance of becoming, is not immediately evident, when we are just trying to get through the day. This is why, and how, it becomes important to take a break, and to sit on it for a while. Hopefully, when we stop striving, the immanent order of emptiness underlying the alienating appearance of form will become manifest. But as Master Dogen mentions in Genjokoan, don’t look for it to appear in your perception:

Do not suppose that what you realize becomes your knowledge,
or is grasped by your consciousness;
although actualized immediately, the inconceivable may not be apparent.

The inconceivable may appear as chaos; the underlying order may not be apparent. Chaos may be embraced as a higher form of order, or an elevated degree of complexity, in which any discernible pattern is elusive; while perceived patterns of order may be similarly interpreted as artificially lower levels of chaos, or higher degrees of superficial simplicity. Upon closer examination, perceived simplicity devolves into the complexity of chaos, e.g. on the subatomic or quantum level; whereas chaotic complexity gives way to serene simplicity. “All things are like this,” to borrow another vintage Dogen-ism; the vacillation is built-in, from duality to nonduality and back. Enjoy the ride.